How does Rate My Employee work?

Rate My Employee allows customers to rate their service experience with specific employees. Businesses get real-time feedback, performance analytics, and insights to improve service quality.

Is there a free trial available?

Yes! We offer a 14-day free trial with full access to all features. No credit card required to get started.

How quickly can I set up the system?

You can set up Rate My Employee in under 10 minutes with our guided onboarding process. Simply add your employees and start collecting feedback immediately.

What industries do you serve?

We serve restaurants, retail stores, hotels, healthcare facilities, and any business that wants to improve customer service through employee feedback.

Absolutely! We use enterprise-grade security with data encryption, secure servers, and comply with all data protection regulations.

India's #1 employee feedback platform

Stop losing customers to bad service

Real-time employee ratings, live performance dashboards, and OTP-verified reviews — the complete platform to transform customer experience across every location.

Provide feedback Start free trial

★★★★★

500+ businesses · 2M+ reviews

QR-based feedbackOTP verifiedReal-time analyticsMulti-locationReward couponsGSTIN onboarding

● Live

8.4

Avg rating

1.2K

This week

94%

Response

Aisha Khan

Front Desk · Mumbai

9.2★

Vikram Patel

Sales Floor · Delhi

8.7★

Sneha Rao

Branch Manager · BLR

9.5★

🎉

New review!

Just now · OTP verified

★★★★★

"Excellent service, very helpful!"

Rate employee

8 / 10

Swipe to rate

SCAN QR

The problem we solve

90%

Indians face poor service

15B+

Hours wasted yearly

₹4,550 Cr

Service crisis cost

48%

Report poor CX

What RME delivers

500+

Businesses onboarded

2M+

Reviews collected

10 min

Average setup time

4.8★

Platform rating

Trusted nationwide

Across every major industry

From five-star hotels to public sector — 500+ organisations use RME to measure, improve, and reward exceptional service.

500+

Clients

States

Sectors

Hospitality

Guest experience

+38% CSAT

Retail

Floor performance

+24% sales

Banking

Branch quality

+31% NPS

Healthcare

Patient care

+42% trust

Government

Public service

+29% CSAT

Professional

Client teams

+35% retention

Education

Campus staff

+27% feedback

Transport

On-ground staff

+33% ratings

◆Hospitality◆Retail◆Banking◆Healthcare◆Government◆Professional◆Education◆Transport◆Enterprise◆SME◆Startups◆Fortune 500◆Hospitality◆Retail◆Banking◆Healthcare◆Government◆Professional◆Education◆Transport◆Enterprise◆SME◆Startups◆Fortune 500

◆Fortune 500◆Startups◆SME◆Enterprise◆Transport◆Education◆Professional◆Government◆Healthcare◆Banking◆Retail◆Hospitality◆Fortune 500◆Startups◆SME◆Enterprise◆Transport◆Education◆Professional◆Government◆Healthcare◆Banking◆Retail◆Hospitality

See it in action

The complete feedback loop

Scan & Select

Scan to rate

Customer scans QR at your store, hotel, or branch and picks the employee they interacted with.

Rate & Review

10-star rating wheel, category questions, and optional comment — completed in under 60 seconds.

Act & Improve

Team avg8.6

Top performerSneha

Coupon sent✓

Managers see live dashboards. Employees get feedback. Customers earn reward coupons.

Platform features

Everything built in

No bolt-ons. QR feedback, analytics, verification, rewards, and agent onboarding — one platform, one login.

📱

QR Feedback Flow

No app download. Customers scan, rate, and leave — frictionless at every touchpoint.

📊

Live Dashboards

Track ratings, trends, top performers, and weak spots as they happen.

🔐

OTP Verification

Phone-verified reviews ensure authentic, trustworthy customer feedback.

📍

Multi-Location

Filter employees by branch — built for chains and distributed teams.

🎁

Scratch Rewards

Thank customers with coupon scratch-cards after every verified review.

🤝

Agent Onboarding

Field agents assign QR codes with GSTIN verify and business OTP flow.

Customer stories

Loved by teams nationwide

★★★★★

“We saw a 38% jump in guest satisfaction scores within the first quarter. The QR flow is incredibly smooth.”

Priya Sharma

GM, Luxury Hospitality Group

★★★★★

“Our branch managers finally have real-time visibility into front-line performance. Hiring decisions are data-backed now.”

Rahul Mehta

Head of Operations, Retail Chain

★★★★★

“Customers love the scratch-card rewards. Review volume went up 3× in the first month alone.”

Ananya Reddy

CX Director, Healthcare Network

FAQ

Common questions

How long does setup take?+

Most businesses go live in under 10 minutes. Agents can assign QR codes and onboard via GSTIN in a single visit.

Do customers need to download an app?+

No. The entire feedback flow runs in the mobile browser — scan QR, rate, review, done.

Is feedback verified?+

Yes. Reviews go through OTP phone verification to ensure authenticity and reduce spam.

Can we manage multiple locations?+

Absolutely. Filter employees by branch and view location-level performance in your dashboard.

Ready to transform your team?

Join 500+ businesses already using Rate My Employee. Set up in 10 minutes, see results from day one.

✓14-day free trial
✓No credit card required
✓Cancel anytime
✓Dedicated onboarding support

Get started free

500+

businesses and counting

2M+

Reviews

States

8.4★

Avg rating

10min

Setup

Talk to our team →

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